How to charge a cancelation fee

Created by Maidily Support, Modified on Fri, 20 Jun at 7:18 PM by Maidily Support

You can charge a variable cancelation fee per job - follow the steps below:

In the job details page:

1. Click on 'Cancel job'

2. Check the 'Charge cancelation fee' box:

3. Enter your cancelation fee amount:

4. Type out the word 'CANCEL'

5. Click on 'Confirm'

6. Cancelation fee will appear in 'Payment details' section

Considerations:

  • A cancelation email will automatically be sent
  • The job receipt will show 1 line item (and the total) called: Cancelation fee
  • Cancelation fees will show in Reports
  • Cancelation fees are counted as revenue

Have more questions? Give us a try - we may have the answers: help@maidily.com

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