Will my customers receive a confirmation email?

Created by Maidily Support, Modified on Fri, 20 Jun at 4:12 AM by Maidily Support

Your customers will receive a booking confirmation email each time a new job is created for them.

1. If a job is created by the customer using our customer portal they will receive a booking confirmation email

2. If a job is created manually inside of Maidily they will receive a booking confirmation email

3. If a job is created by a customer booking through our checkout page they will receive a booking confirmation email

The confirmation email that a customer will receive can be found in Settings -> Booking forms & Communication -> Email communications -> Booking confirmation:

Booking confirmation email example:

You will receive the same booking confirmation email as your customer as a notification for a new booking

Need more clarification? Please reach us at help@maidily.com