Resetting tech/team assignments

Created by Maidily Support, Modified on Fri, 20 Jun at 7:07 PM by Maidily Support

You can reset tech/team assignments to a job by clicking on the reset selected tech button.

Resetting tech/team assignments may be required if a previously assigned tech or team is suddenly not available or is deactivated, or deleted and you are trying to reassign the job to a new technician or a team

How to reset the assigned tech or team:

In any tech/team assignment section click on 'Reset selected tech' or 'Reset selected team' below that

Once clicked the selection that were previously made will be reset and the job will be unassigned

You can now reassign the job to the correct tech/team

Considerations:

This function is best applied only when the originally assigned tech or team is no longer available for a job

Don't hesitate to reach out to us directly at help@maidily.com for any questions regarding tech/team assignment